Duties:

• Development and documentation of test plans and test scripts
• Executing test cases, analyzing and documenting results
• Coordinating testing activities of test resources
• Track and report testing status
• Automate testing
• Install setup and configure software and test environment
• Manage test equipment and test lab

Skills / Experience Required:

• Bachelor's degree in computer science or related field
• 5+ years of in-depth manual and automated system test experience
• Testing of MS & Unix based systems and hands-on experience with XML, Java scripting and shell scripting is mandatory
• Experience providing technical leadership
• Work experience in Telecom/Communication and Telecom/Communication protocols
• Experience with WinRunner, LoadRunner and Test Director or Test Automation and Management Software
• Experience with quality standards such as ISO9000/9001 or CMMI
• Extensive experience in application software testing of complex Telecom and web-based applications that communicate to a multitude of systems
• The ability to develop comprehensive test plans that ensure complete coverage of the system
• Experience with all phases of testing including; applications, interface, GUI, regression, stress, load, stability and performance testing
• Experience of eXtreme Programming/Testing methodologies
• Excellent interpersonal skills
• Any C/Java development experience would be a big plus
  
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Responsibilities include:

• Design / development of telephony applications using C++/java/xml/JTAPI/CTI/VoIP
• Integration Testing
• Bug Tracking and Resolution
• Project Technical Documentation

Skills / Experience Required:

• 4+ years of advanced C++ in telephony environment
• 4+ years experience with PBX interfaces and CTI
• 2+ years experience with Dialogic Global Call
• 2+ years experience with Microsoft SQL
• 4+ years of Technical Lead experience
• 2+ years VoIP protocol experience SIP, H323
• Understanding of object-oriented analysis and design skills
• Good communication and personal skills
• Knowledge of eXtreme Programming

Desired Skills:

• Desired Skills:
• Knowledge of .NET Programming (C#)
• Knowledge of JTAPI or Java in Telephony Environment
• Knowledge of PBX / CTI Integration

The ideal candidate will have at least a BS degree in Computer Science or a related field (advanced degree preferred).


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Responsibilities include:

• Design / development of telephony applications using C++/JAVA/XML/RDBMS/J2EE/Reporting
• Integration Testing
• Bug Tracking and Resolution
• Project Technical Documentation

Skills / Experience Required:

• 4+ years of advanced C++ or Java in communications environment
• 2+ years experience with Microsoft SQL/MySQL/Oracle
• 2+ years ODBC/JDBC/SQL programming
• 2+ years J2EE experience
• 4+ years of technical lead experience
• Understanding of object-oriented analysis and design skills
• Good communication and personal skills
• Knowledge or experience of eXtreme programming
• Strong UI and Human Factors essential

Desired Skills:

• Knowledge of .NET Programming (C# and/or VB.NET)
• Knowledge of Database schema design and development
• Knowledge of Data warehousing, Advanced Analytics
• Experience with Tomcat, JBOSS, Webshere, Weblogic

The ideal candidate will have at least a BS degree in Computer Science or a related field (advanced degree preferred).


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Essential Duties and Responsibilities:

• Monitoring daily support activities of multiple clients
• Reviewing activities of all open support calls
• Intervening on behalf of the client to ensure all service levels are met as related to client support activities
• Communicating daily with clients to ensure their support needs are met
• Completing either bi-weekly or monthly reports for each client depending on contract type
• Meeting with development and product management staff to address development/product enhancement needs for the client
• Demonstrating sound technical, business and interpersonal skills, coupled with excellent decision making ability

Minimum Qualifications:

• BA or BS in Computer Science or related field
• 2+ years supporting telecommunications software applications and/or equipment
• Good verbal and written communication skills
• Strong Microsoft OS knowledge
• Excellent troubleshooting and problem solving skillsSpecialized Knowledge and Skills:
• Experience with PBX/ACD switching environments
• Knowledge of PRI, ISDN, PSTN, T1, E1 protocols
• Experience with SIP and VOIP router/gateway technology (i.e. Cisco
• Experience with email systems (i.e. Outlook, Lotus, Groupwise)
• Experience with web servers (i.e. Tomcat, WebSphere, IIS)

Skills and Attributes:

• Willingness to share knowledge, ideas and documents
• Possess a high-energy level, a strong sense of urgency and be self-motivated
• Outstanding organizational and time management skills
• Ability to manage multiple complex clients and actions simultaneously
• Ability to establish rapport, trust and confidence with team and peers
• Excellent interpersonal skills
• Ability to communicate at both the technical and managerial level
• Excellent written communication skills both on a technical and business level
  
  
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Essential Functions:

• Participates in planning, designing, installing and configuring local and wide area networks.
• Builds, configures and maintains network switches, routers, servers and various voice, data and security appliances.
• Is responsible for the daily monitoring of the network and security appliances.
• Develops and follows procedures to handle network and security fault events.
• Monitors and reports on network and system capacity utilization.
• Applies continuous improvement techniques to ensure the network and security infrastructure attains maximum performance, security and availability and provides reports regarding this topic to management.
• Is able to appropriately prioritize LAN/WAN faults, then diagnose and resolve problems in the shortest possible time all while under pressure from the various other impacted business groups.
• Must be able to communicate effectively with all parts of the organization while under pressure.
• Must ensure that the LAN/WAN environment remains secure and appropriate recovery and redundancy issues are addressed.
• Provides networking and security technical guidance to Engineering team, Support staff, and other staff groups as needed.
• Required to carry a cellular device and be on call outside of normal work hours.

Qualifications:

• Ability to write technical reports and routine business correspondence.
• Ability to effectively present information and respond to questions from managers, other staff members and other institutions network engineering and or technical departments.
• Good knowledge and expertise in local and wide area networking and communications including; all forms of networking media and SPT, PVST, IGMP, BGP, EIGRP, OSPF, RIP-II, MPLS, VoIP etc.
• Good knowledge and expertise of Cisco Systems networking hardware and software and network and security support systems; CCNP Certification preferred.
• Good knowledge and expertise of Microsoft infrastructure including Windows 2000/2003 server/domain, Active Directory, Exchange, SQL Server; Microsoft Certified preferred.
• Good knowledge and expertise of IPsec and client virtual private networks, certificate authorities, one time password technologies, 802.1x, VMPS, Security Event Monitoring and other auditing, authentication and authorization mechanisms and systems.
• Good knowledge and expertise of network performance monitoring and investigative tools including packet sniffers such as Ethereal.
• Good knowledge and expertise of telecommunications protocols and concepts (PSTN, VOIP, H323, SIP, MGCP, etc.) a plus
• Good knowledge of wireless technologies (802.11, WiFi, GSM, CDMA, EDGE, etc.) a plus
• BA or BS in Computer Science or Engineering or equivalent
• Minimum of 6 years in Network Engineering, IT or related field

Travel Required: Yes

Telecommute: No

>> Apply Now, please attach resume in Word or .PDF format

Essential Functions:

• Participates in installing and configuring local and wide area networks.
• Builds, configures and maintains network switches, routers, servers and various voice, data and security appliances.
• Is responsible for the daily monitoring of the network and security appliances.
• Follows procedures to handle network and security fault events.
• Monitors and reports on network and system capacity utilization.
• Applies continuous improvement techniques to ensure the network and security infrastructure attains maximum performance, security and availability.
• Is able to appropriately prioritize LAN/WAN faults, then diagnose and resolve problems
• Must be able to communicate effectively with all parts of the organization.
• Must ensure that the LAN/WAN environment remains secure and appropriate recovery and redundancy issues are addressed.
• Provides networking and security technical support to Engineering team, Support staff, and other staff groups as needed.
• Required to carry a cellular device and be on call outside of normal work hours.

Qualifications:

• Ability to write technical reports and routine business correspondence.
• Good knowledge and expertise in local and wide area networking and communications including; all forms of networking media and SPT, PVST, IGMP, BGP, EIGRP, OSPF, RIP-II, MPLS, VoIP etc.
• Good knowledge and expertise of Cisco Systems networking hardware and software and network and security support systems; CCNP Certification preferred.
• Good knowledge and expertise of Microsoft infrastructure including Windows 2000/2003 server/domain, Active Directory, Exchange, SQL Server; Microsoft Certified preferred.
• Good knowledge and expertise of IPsec and client virtual private networks, certificate authorities, one time password technologies, 802.1x, VMPS, Security Event Monitoring and other auditing, authentication and authorization mechanisms and systems.
• Good knowledge and expertise of network performance monitoring and investigative tools including packet sniffers such as Ethereal.
• Good knowledge and expertise of telecommunications protocols and concepts (PSTN, VOIP, H323, SIP, MGCP, etc.) a plus
• Good knowledge of wireless technologies (802.11, WiFi, GSM, CDMA, EDGE, etc.) a plus
• BA or BS in Computer Science or Engineering or equivalent
• Minimum of 3 years in Network Engineering, IT or related field

Travel Required: Yes

Telecommute: No

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