Through recent events from September 11th to Hurricane Katrina, we have been witness to the overwhelming effect that both natural and man-made disasters can have on “normal” business functions. As forward-thinking organizations in all fields refine and update recovery strategies, one of the first considerations is how to re-engage their workforce. Conditions during such situations, however, generally limit direct computing capabilities, making voice the next logical vehicle for maintaining operations and getting the word out without delay or interference.

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