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Missing an important call or responding too late can mean lost business. Mobile sales professionals need be highly responsive, wherever they are. Customers and prospects want to reach their sales contact easily by phone. And they want to reach them on the first try. Yet wireless voice devices require mobile employees to juggle multiple phone numbers and voicemail boxes while they are out on the road.
Ascendent’s Sales Mobility Solution addresses this challenge by extending the corporate phone number and voicemail infrastructure out to any remote voice device, including cell phones, hotel phones, or even a payphone. With Ascendent, mobile sales employees can stay responsive to customers and prospects anywhere, anytime and with any device. With Ascendent’s Sales Mobility Solution, remote workers can enjoy a richer set of voice features and applications on their preferred device of choice, like single number reachability, unified voicemail, conference calling, broadcast notification, 4-5 digit dialing, call park/transfer, and more.
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The foundation of Ascendent’s Sales Mobility Solution is the Ascendent Voice Mobility Suite. The Ascendent Voice Mobility Suite extends the corporate phone number, voicemail, and advanced PBX functionality out to any voice device (wireless or wireline), including WiFi phones, cell phones, satellite phones, VoIP phones, and POTS. It helps companies achieve wireless/wireline convergence by bridging the corporate PBX infrastructure with all voice endpoints.
Ascendent works with any make and model device across any network meaning that an organization doesn’t have to choose one carrier to deploy the solution. It can also be implemented into heterogeneous PBX environments, offering unmatched flexibility.
Sales professionals are in a constant state of transit, and rely heavily on cell phones in order to stay connected with customers and prospects as well as members of their larger sales team and organization. Without wireless/wireline convergence, the salesperson will utilize a cell phone that is disconnected from the enterprise voicemail and PBX network. This means they must manage multiple phone numbers and voicemail boxes. Coordination of multiple numbers and messaging solutions impacts responsiveness, productivity, and most importantly, the customer experience.
Ascendent’s Sales Mobility Solution keeps mobile sales employees responsive to customers and prospects by extending their corporate phone number and voicemail out to any remote voice device or landline phone. By making timesaving PBX functionality like 4-digit dialing and call forwarding and conferencing available with remote voice devices, Ascendent’s Sales Mobility Solution also helps mobile sales employees work more collaboratively with members of the company in order to get fast resolution to problems or quick answers to questions. The end result is added responsiveness and productivity that expedites the sales process and contributes to a more satisfying customer experience.
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Turnover among your sales force is inevitable in today’s business world. Even your most successful sales reps may eventually leave your organization. With Ascendent’s Sales Mobility Solution, customers and prospects utilize only corporate phone numbers rather than the sales representative’s personal cell phone number, greatly reducing the probability that when sales reps leave your company, their contacts won’t leave with them. With Ascendent’s Mobile Sales Mobility Solution, customers and prospects utilize only corporate phone numbers rather than the sales representative’s personal cell phone number, greatly reducing the probability that when sales reps leave your company, their contacts won’t leave with them.
There is no question that a highly responsive mobile sales force can deliver more revenue. By extending the corporate phone number, voicemail, and time saving PBX functionality out to any mobile voice device, Ascendent’s Sales Mobility Solution helps your mobile sales force stay responsive to the needs of your customers and prospects.
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